Help center

Frequently asked questions

Short answers about product information, safety resources and support for existing orders.

Where can I find current safety information?

Read our Safety Information page and the linked FDA notification. The FDA advises consumers not to purchase or use UMARY products.

Can this site answer medical questions?

No. Speak with a qualified healthcare professional about personal health questions and concerns about using the product.

How do I ask about an existing order?

Use the contact form and include your order number and the email address used at checkout.

Where are the shipping and return terms?

Review the published store policies. Available delivery options and charges are shown at checkout before payment.

What does 850 mg mean?

The 850 mg shown on the packaging is the weight of one caplet, not the amount of hyaluronic acid. Each bottle contains 30 caplets.

What should I send for a damaged delivery?

Contact us with your order number and a description of the issue. Keep the packaging and product so the order and damage can be identified.

Still need help?

Use the contact form for an existing order or delivery question.